Q. What else do I need to buy to install my new shelf ?
A. Not a thing. You provide the screwdriver, we furnish everything else.
Q. How much does the shipping cost ?
A. We ship to anyplace in the continental U.S. for a flat rate of $7.95 / shelf. Shipping will be added when you are through shopping and prepare to check out.
Q. Will my sliding shelf mount at the sides, or at the bottom ?
A. Sliding shelves mount to the floor of the cabinet, or to any permanent full-depth shelf. If you want a Sliding Shelf where there is no cabinet shelf on which to mount it, we can specially make one to mount on the sides. Click on ' Custom ' for measuring instructions.
Q. What color is the shelving ?
A. The wooden sides are unfinished Oak, Maple, or Birch, ready for you to stain or use a clear finish, as you wish. The glides are white. The Paintable Sliding Shelf is a smooth-grained import birch wood that paints up well. The Price-Buster Side-Mounted Sliding Shelf is a 9-ply hardwood plywood, with exposed plywood edges.
Q. What if I order the wrong size ?
A. If the shelf is the wrong size, simply e-mail us at SlidingShelf@Austin.rr.com with the correct size and ask for a return authorization. Then ship the incorrect shelf back to us. We will send you a new shelf in the corrected size at no additional charge. (The only amount you would pay would be the difference in cost if the new size is in a higher pricing category, and of course shipping.) We will not accept any un-authorized return.
Q. How long before I receive my shelf ?
A. Your shelf is manufactured within 15 working days from the time we receive your order. Shipping time varies from state to state, but usually takes 4-6 days. So the short answer to the question is 3 to 4 weeks.