SlidingShelf.com will accept returns on any Sliding Shelf made incorrectly or with defects. Simply e-mail us for a return authorization. When an authorized return is received and confirmed, we will replace the unit free of charge and refund your expense in shipping the defective unit back to us.
If you have simply measured incorrectly, we can fix that. Just e-mail us with the correct size and ask for a return authorization as above. When the return is received and confirmed we will ship a new Sliding Shelf in the correct size at no charge. You pay only the shipping cost. (Plus the cost of shipping the incorrect units to us.)
All Sliding Shelves are custom-made. We will exchange, as shown in 'Defective' and 'I measured wrong' above, but we will not accept returns for refund.